What about the weather?

If it is not raining it is our policy to complete the job as scheduled. If it is raining lightly we will proceed as scheduled. Rain does not effect the cleaning (see below). If it is heavy rain or showers then we aim to complete the clean within 2 or 3 clear days.

Will rain make my windows dirty?

Rain does not make your windows dirty. Dust and dirt accumulates on the outside of the glass from many sources such as tree pollen, car exhausts and wind blown debris. This dust settles as a uniform layer on the glass and is not so noticeable. When it rains, the rain drops move the dust into different patterns, as this dries the dust remains on the glass. This new residue is now highly visible because it is no longer uniformly spread but appears in patches on the pane. Cleaned glass will stay clean after  rain because as the rain water dries it evaporates and does not leave dirt patches behind.

What makes my windows dirty?

Inside your home, airborne dirt from heating & cooling systems, fingerprints, pets and cooking residue all collect on your window surfaces forming a hazy layer. Outside your home  contaminants such as dust blown from the wind and lawn machinery, traffic, bird droppings, and tree pollen obscure your view.

Satisfaction guarantee

Your windows are guaranteed to look great in any kind of weather.  Whether it's nice and sunny or it rains after your window cleaning service is completed, you can rest assured that your windows will look great!  If for any reason you are not pleased with your cleaning service, let us know and we'll come back to make it right. If it rains (see our Rain Guarantee)* and you are not happy with the standard of cleaning then please contact us within 48 hours of your window cleaning service. This is so that we can return and address the issue

*Rain Guarantee - Clean glass will stay looking great even after it rains. However if it rains within 12 hours of your window cleaning service and you feel your windows still don't look great we will  come back and re-clean them for you.

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